Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

Delivery charges are RM10 Peninsular Malaysia Sabah & Sarawak RM15. Purchases over RM150 will get free delivery.

Which payment methods are accepted in the Online Shop?

You can pay via Paypal , Visa Or Master cards

How long will delivery take?

Delivery will take about 2 to 3 working days to Klang Valley area, 3 to 5 working days to Peninsular Malaysia, and 5 to 7 working days to Sabah & Sarawak.

How secure is shopping in the Online Shop? Is my data protected?

Your data will be handled confidentially and encrypted with SSL (Secure-Socket-Layer) secure server software. The encrypted information of your order, your name, address, credit card or bank details cannot be read by any third party. Credit card payments will also be verified through the 3D secure procedure.

What exactly happens after ordering?

Once you have checked out your order, you should receive an e-mail from PayPal confirming your payment, followed by an e-mail from us acknowledging your order.

Do I receive an invoice for my order?

You should have received an invoice in the order confirmation email that we sent you right after your payment was processed.You’ll find it near the bottom of the email in the “Your Purchase Documents” section.

Send us an email

[contact-form-7 id=”10″]